Customer stories
Real deployments. Real numbers. Real operating reality.
Every story below is a production deployment — not a pitch deck. Each one starts with who the customer is (for context our international readers deserve), the operating problem they were solving, and the measurable outcome after going live on NiuInfo.
Trusted by Industry Leaders
Serving leaders across manufacturing, logistics, energy, ports, pharma and chemicals
For international readers
Cross-border & multi-country operations
If you're evaluating NiuX TMS for cross-border, multi-country, or Fortune 500 international deployments, these are the stories that match your risk profile.
Cross-border
Want Want Group standardizes transport across 34 bases and 76 factories on NiuX TMS
A group with 34 bases, 76 factories, and nationwide dispatch can't run on spreadsheets and phone calls. Want Want rolled out NiuX TMS to unify carrier orchestration, in-transit visibility, and settlement across the entire manufacturing footprint — and replaced silo-by-silo logistics with a single operating picture.
Cross-border
A leading paper & pulp group connects factory logistics to port operations
This paper group operates at a scale where port handoffs matter — every hour a truck spends queuing outside a terminal is revenue leaving the building. NiuInfo deploys an open, collaborative freight platform that unifies inbound raw material, inter-plant production, and outbound distribution — and integrates directly with port systems to automate appointment, entry, loading, and exit handoffs.
Cross-border
A Fortune Global 500 operator runs China–Central Asia–Europe road freight on one platform
Running cross-border road freight from China to Central Asia and Europe breaks most TMS platforms: languages, timezones, currencies, mapping services, and customs dynamics all diverge. We built a unified cross-border freight platform around NiuInfo's digital freight core — with tender-to-settle workflow, multi-language UI, multi-currency billing, and cross-border trajectory stitching that works even where Google Maps doesn't.
Cross-border
Mongolian Energy Corporation goes live with end-to-end coal logistics visibility
Moving coal from a remote Mongolian mine, across an international border, through processing, and onto Chinese customers is as operationally demanding as logistics gets. MEC selected NiuInfo to replace their transport management system with a platform delivering end-to-end visibility — and to do it on a compressed timeline that matched their own business growth.
Cross-border
A Global Machinery 500 energy equipment group modernizes logistics at 24-country scale
When your group runs energy infrastructure projects across 24 countries and three publicly-listed subsidiaries, logistics is a strategic capability, not a commodity. This Global Machinery 500 customer selected NiuInfo to deliver a digital logistics service package — technology, tax integration, finance, and new commercial models — that cuts cost and unlocks new revenue streams from the freight infrastructure itself.
Cross-border
A century-old building materials group upgrades logistics across 270 subsidiaries
When you've been in business for over a century and supplied projects like the Three Gorges, you don't upgrade your logistics because of a vendor pitch — you upgrade because the national industrial policy made digital freight a strategic priority. This group selected NiuInfo to deliver a systematized digital logistics service: technology plus tax, finance, and operations, wrapped together with new commercial-model thinking.
Library
All customer stories
Hayao Pharmaceutical Headquarters digitizes nationwide distribution on NiuX TMS
Two years after going live at Hayao's commercial distribution arm, NiuInfo was invited back — this time to digitize the group's pharmaceutical manufacturing logistics. The scope: nationwide shipment visibility, one-click dispatch across SF Express and Deppon, a flexible billing engine for industry-specific rate logic, and LLM-based rule configuration for complex pharma pricing scenarios.
Zhengda Pipe Manufacturing runs 10-million-ton annual shipments end-to-end on NiuX TMS
When you ship 10+ million tons a year across four bases, logistics isn't a cost center — it's a manufacturing input. Zhengda rolled out NiuX TMS + BMS as the end-to-end operating system: tender-to-settle workflow, plant-gate automation at every base, and orchestration with third-party carrier networks. One platform, four bases, one operating picture.
A leading paper & pulp group connects factory logistics to port operations
This paper group operates at a scale where port handoffs matter — every hour a truck spends queuing outside a terminal is revenue leaving the building. NiuInfo deploys an open, collaborative freight platform that unifies inbound raw material, inter-plant production, and outbound distribution — and integrates directly with port systems to automate appointment, entry, loading, and exit handoffs.
Powering the logistics backbone for 120,000 field engineers — Egenius Group goes live on NiuX TMS
When your operating frontline is 120,000 engineers spread across 2,800+ counties, the limiting factor isn't who can fix the device — it's whether the right spare parts are in their hands when they knock. Yuntong chose NiuX TMS as the logistics spine that moves consumables, spare parts, high-value tools, and reverse-flow recovery across an entire country — down to the last mile.
A Fortune Global 500 operator runs China–Central Asia–Europe road freight on one platform
Running cross-border road freight from China to Central Asia and Europe breaks most TMS platforms: languages, timezones, currencies, mapping services, and customs dynamics all diverge. We built a unified cross-border freight platform around NiuInfo's digital freight core — with tender-to-settle workflow, multi-language UI, multi-currency billing, and cross-border trajectory stitching that works even where Google Maps doesn't.
Liaocheng regional supply chain goes digital — end-to-end across B2B, WMS, TMS, and settlement
Regional industrial clusters face a coordination problem that single-enterprise deployments don't: multiple independent companies need to operate over a shared digital spine without losing commercial autonomy. NiuInfo was selected to build Liaocheng's regional supply chain platform — B2B commerce, warehousing, transport, and settlement — on a common NiuX platform core.
Anhui Construction Industry Group builds a compliant digital freight network with NiuInfo
Running a nationwide construction business means operating hundreds of project sites simultaneously — each demanding materials, each generating logistics events, each subject to tax and regulatory obligations across every province. Anhui Construction selected NiuInfo to build a compliant digital freight network: one platform orchestrating shippers, carriers, and drivers, with pre-integrated coverage for every provincial tax and transport authority.
Shufeng Logistics digitizes multimodal operations — road, rail, waterway, and last mile on one platform
Most TMS platforms pretend multimodal is a checkbox. Shufeng knew better — their business depends on orchestrating FTL, dedicated lanes, LTL, urban distribution, and road-rail-water combined transport as one coherent service. NiuInfo delivered a digital freight platform that treats every mode as first-class, with unified orders, settlement, and visibility across the full journey.
Mongolian Energy Corporation goes live with end-to-end coal logistics visibility
Moving coal from a remote Mongolian mine, across an international border, through processing, and onto Chinese customers is as operationally demanding as logistics gets. MEC selected NiuInfo to replace their transport management system with a platform delivering end-to-end visibility — and to do it on a compressed timeline that matched their own business growth.
A state-owned shipbuilding institute digitizes research-grade equipment logistics
When your cargo is raw materials, components, and specialized equipment for some of the most demanding heavy manufacturing in the world, logistics errors aren't just expensive — they're schedule-critical. The customer's research institute selected NiuInfo to build a full-lifecycle TMS covering planning, IoT-based tracking, AI-driven dispatch, and settlement — with enterprise-grade security appropriate to a large state-owned industrial operator.
Hayao Group brings intelligent dispatch to pharmaceutical distribution — the deployment that started it all
Pharmaceutical distribution runs every day at scale — which means every percentage point of efficiency compounds into real savings. Hayao selected NiuX TMS to integrate with their ERP and handle massive daily dispatch volumes with intelligent order consolidation and auto-assignment. This is the 2024 deployment that earned NiuInfo the follow-on project at Hayao's manufacturing headquarters a year later.
Listed steel group engages NiuInfo for strategic digital freight consulting — not just software
Not every customer engagement is a software deployment. For this publicly-listed steel group, NiuInfo was selected over global management consulting firms to deliver a full group-level digital freight feasibility and strategy report — covering business model, tax, organization, systems, and capital-market path. The customer's deep endorsement of the output reflects a different kind of competitive advantage: domain knowledge accumulated through years of operating deployments, translated into strategic advice.
A Fortune China 500 integrated steel group replaces its NTOCC platform — at 8,000 truck-trips per day
This Fortune China 500 steel group was already running a network transportation platform — and replacing it. At 8,000 daily truck-trips, the operating constraint isn't functional fit; it's scale, audit burden, and complexity. NiuInfo won the second-time-buyer selection with multi-scenario freight coverage, intelligent risk control for automated order review at scale, and operational consulting that went beyond software.
A Global Machinery 500 energy equipment group modernizes logistics at 24-country scale
When your group runs energy infrastructure projects across 24 countries and three publicly-listed subsidiaries, logistics is a strategic capability, not a commodity. This Global Machinery 500 customer selected NiuInfo to deliver a digital logistics service package — technology, tax integration, finance, and new commercial models — that cuts cost and unlocks new revenue streams from the freight infrastructure itself.
A century-old building materials group upgrades logistics across 270 subsidiaries
When you've been in business for over a century and supplied projects like the Three Gorges, you don't upgrade your logistics because of a vendor pitch — you upgrade because the national industrial policy made digital freight a strategic priority. This group selected NiuInfo to deliver a systematized digital logistics service: technology plus tax, finance, and operations, wrapped together with new commercial-model thinking.
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